Returns

Returns from Spain and European Union

Returns are regulated by the European Union and can be made on the following 30 days after you’ve received your package. 

Returns have to be informed to info@mariakentstudio.com stating which items will be returned and the Order ID. Not sending an email can derive in not accepting the return. The shipping method of the return will be the most suitable to the country and region, or preferences of the client.

The first return will be paid by Maria Kent Studio. All delivery costs payed by the client will be returned.

Products being returned can’t be worn, and have to be in mint condition with its original packaging, and should be packed appropriately. Not complying with these conditions can result in not accepting the return.

Once the products are received, and checked that they are in good condition, money will be returned in the same method of payment that was used when the order was placed.

RETURNS OUTSIDE European Union:

Returns are not accepted. If you received your product in a bad condition, or the wrong product was sent please contact info@mariakentstudio.com.